CASE STUDIES

Find out how one company ensured the trust and online safety for some of the metaverse’s most vulnerable users.

Learn how a crypto economy startup applied white glove support to help customers navigate new tax regulations.

Learn how a cloud computing company expanded its business and explored new partnerships with inside sales support and renewal solutions.

See how we helped this specialty healthcare provider leverage Amazon Connect to modernize its Patient Assistance Center.

To develop a holistic, cross-discipline CX improvement plan, leadership decided a CX North Star engagement was the perfect place to start.

To develop a holistic, cross-discipline CX improvement plan, leadership decided a CX North Star engagement was the perfect place to start.

To grow the engagement for a data visualization platform, Concentrix Catalyst built a digital personalized training guide for customers.

Utilizing design theory and harnessing the Salesforce Communities platform, we accelerated the client onboarding process.

Concentrix Catalyst employed better experience design to help eliminate human error in labeling of consumer goods.