Events

LLMs, APIs, and Connectors: Making GenAI come to life

Calling all API enthusiasts, AI innovators, and security champions!  Come and learn about the critical role of API Management and Integration in building a solid foundation for success with Generative AI. Gen AI can improve efficiency, quality of service, and speed, but are you prepared to exploit the opportunity effectively? 

Join us to gain insights from the minds delivering this future at Google and across the industry. Our speakers, along with Concentrix, will share their firsthand experiences and strategies, and the thinking that drives real-world results.

This event is for you if you’re a digital executive looking to:

• Build and extend the technology strategy within your organization to include gen AI projects
• Strengthen your security posture and safeguard data integrity.
• Standardize your approach to API management and Integration, reducing risk building governance into automated processes.
• Improve velocity so your organization can build and launch new APIs faster, and build on existing APIs faster.

LLMs, APIs, and Connectors: Making GenAI come to life

Calling all API enthusiasts, AI innovators, and security champions!  Come and learn about the critical role of API Management and Integration in building a solid foundation for success with Generative AI. Gen AI can improve efficiency, quality of service, and speed, but are you prepared to exploit the opportunity effectively? 

Join us to gain insights from the minds delivering this future at Google and across the industry. Our speakers, along with Concentrix, will share their firsthand experiences and strategies, and the thinking that drives real-world results.

This event is for you if you’re a digital executive looking to:

• Build and extend the technology strategy within your organization to include gen AI projects
• Strengthen your security posture and safeguard data integrity.
• Standardize your approach to API management and Integration, reducing risk building governance into automated processes.
• Improve velocity so your organization can build and launch new APIs faster, and build on existing APIs faster.

Generative AI took the world by storm last year and is quickly finding its place across enterprises, pioneering innovative solutions to revolutionize customer experience. At the forefront of this technology, AWS and Concentrix have been partnering with clients to deepen their understanding, seamlessly integrate AI, and improve CX outcomes. We’ll share results and insights, including a real-life example of an Amazon Connect customer reducing average handle time (AHT) by 27%.

Join us for an engaging discussion on how Generative AI is transforming customer experiences.

By 2027, there will be six generations of online shoppers. With Gen Z recently overtaking Millennials, shifting customer behaviors have pushed retailers toward digital transformation at an unprecedented pace. The same trends are accelerating the consumerization of B2B commerce experiences.

Personalization remains paramount. Innovations in retail and e-commerce are increasingly focused on delivering personalized experiences. When done right, real-time personalization fosters loyalty. Customers receive what they expect every time, across every channel, at every interaction.

Join us in Lisbon this November for one of the largest and most influential technology conferences in the world! Discover the power of Concentrix at WebSummit and begin your new and improved tech-led customer journey. Meet with our experts in Booth 0404-16 in Hall 1 to delve deeper into the future of your customer experiences, powered by Concentrix.

Excited to see more? Get ready for the Corporate Innovation Summit, where you will have the opportunity to hear our CEO Chris Caldwell for a fireside chat on the 13th of November, and much more!

Don’t miss us!