Customer Experience: Turning Insights into Action
Your customer lives in a hyper-connected world. She demands that businesses know what she wants, when and how. She expects her experience with a business...
Effortless. Intelligent. Personalized.
Better experiences create better engagement.
Better engagement creates better business outcomes.
You Already Count on Concentrix, Every Day
Consider the iconic brands you trust, in all aspects of your daily life. There’s a good chance Concentrix is standing behind them. We deliver extraordinary customer experiences for more than 450 of the world’s best brands.
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We partner with some of the most ambitious, progressive business executives around the world.
Real Stats From Real Clients
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Different by Design™. We are unique. We think differently.
Any Problem. We’ll Solve It.
Human Expertise
Our clients benefit from some of the smartest minds in the world.
Process and Design
Our strategic approach guides the journey, with continuous improvement enabled at every stage
Technology
We invest in emerging technologies, created to transform your business.
In the last 15 years, 52% of Fortune 500 companies have disappeared. Are you thinking differently?
Sure, It’s Nice That Experts Notice
WE GET IT DONE
Positioned above all others in “Ability to Execute” and as one of the most forward in “Completeness of Vision”
2017 Gartner Magic Quadrant
for Customer Management Contact Center BPO, Worldwide
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Concentrix. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
We create value where you don’t expect to find it.
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Not To Brag, But We’re Really Good In:
We believe experience is everything. Period.
Unconventionally
FRESH IDEAS
Being Data-Driven is Not a Strategy, it’s a Culture
Every company, regardless of their size or the service they’re selling, has someone who generates data, someone who stores it, and some who consumes it....
We Make Businesses Better
Every business no matter how small or big survives because of their brilliant yet simple ideas. An idea to make someone’s life easier in turn...
We’re dedicated to bringing new next generation experiences to life today. Let’s talk about it.