ANNOUNCEMENTS
STRATEGY
CX CONSULTING + DESIGN
BUILT ON DATA, INFORMED BY INSIGHT
Everything we do is seamless, secure and customercentric. Or should we say, customer-centrix.
CX Transformation, CX Model Design, CX Benchmarking, Digital Selling, Customer Loyalty, Customer Research, Marketing Strategy
Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization
Self-Service, Chatbots & VAs, Intelligent Automation, Contact Center Transformation, Enterprise Modernization
Expertise, Capability, Value
DIGITAL CX OPERATIONS
CONCENTRIX PEOPLE POWER A DIVERSE RANGE OF CLIENT SOLUTIONS.
Technology enables us to operationalize programs at scale. Expertise lets us make each experience personal.
Engagement Services, Revenue Growth Services, Business Messaging, Innovation, Automation & Optimization, Locations & Languages
Virtual Operating Model, Global Experience, Data Security, Workstation & Network Security, SecureCX™ Workspace Security, Secure Payment
Protected Experiences, Uncompromised Wellness, Global Operations, Focused Innovation
TALENT
TECHNOLOGY
DIGITAL CX TECHNOLOGY
TODAY WE SUPPLY TECHNOLOGY AND BUILD EXPERIENCES THAT WE COULD ONLY DREAM OF YESTERDAY
And we are already creating tomorrow’s digital, AI and cloud-based experiences. Imagine where our journey will take us next.
XP Messaging, XP Contact Center, XP Virtual Assistant
Strategy & Architecture, Cloud Platforms, Cloud Native Services, Cloud Operations, Continuous Innovation
Omnichannel Experience, Immersive Experience, API & Integration Services, Edge Computing, Customer Development
Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization
Systems Integration, Process Optimization, Enabled Operations, IT Services
Customer Experience Analysis, Speech & Text Insights, Operational Analysis, Sales & Revenue Generation, Journey Analytics, Advisor Assurance Tool
Listen, Analyze, Act, Empower
IT’S NOT JUST WHAT WE KNOW.
IT’S WHO WE ARE.
Four simple ideas guide us every day as we reimagine everything CX.
YOUR INDUSTRY. OUR EXPERTISE.
Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future.
Upgrading the customer journey with easy, personalized experiences.
If you’re looking for more than a job,
We have a career for you.
If you never settle for just ‘good enough,’ we’d like to talk. We’re looking for people who can improve what we’re doing today, and imagine what we could be doing tomorrow.
If this is about you, apply today and talk to our recruiters about opportunities at Concentrix.
