Learn how the gig CX model is truly becoming a disruptive force for better interactions.
What We Do For Our Clients
We’ve been ahead of the curve, and most of the industry, for more than a decade. We invest in technology and distribution that others don’t—making early investments in new technology and constantly looking for ways to make your business better.
Delivering Next Generation Customer Engagement
Accelerating CX Digital Transformation
Driving Meaningful Action with Customer Insights
Winning Customers Through Experience Design & Marketing
Nurture customers along each unique journey with real-time engagement.
Focus on designing exceptional digital experiences at every touchpoint.
Learn how you can provide proactive protection for your customers’ data.
Find out how companies are re-thinking the role of empathy during this time of crisis.
Tips for what to expect, and how to adapt your VOC program to the CX impact of COVID-19.
Discover how your speech analytics platform can provide richer frontline insights.
Get market insights on how messaging is driving better CX and business outcomes.
Find out what it takes to attract Millennial consumers and keep them engaged and loyal.
Setting the pace for CX excellence
“Concentrix is great for buyers looking for a blend of technology and services with a strong focus on analysis and action.”
The Forrester Wave™: Customer Feedback Management Platforms, Q1 2020.