Hi, nice to meet you!

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.

Our promise

To challenge conventions.
To deliver outcomes unimagined.
By innovating solutions that go beyond WOW.

Five simple ideas guide us every day

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Doing right DNA

In everything we do, we believe in doing right by and for people – our game-changers, our clients, their customers, our communities, our planet. It’s not a policy or program, it’s just who we are. Built on a culture that transcends borders and hierarchies, our commitment to fostering diverse perspectives, being a sustainable business, and uplifting our communities makes us more than just a place to work, or a provider to contract with. We’re a place to belong and a partner for the journey.

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Game-changing mindset

We’re game-changers. Contrarians who challenge the status quo, who dare to dream what could be, and are bold and brave enough to make it happen. We believe that good enough is never good enough. We’re on a mission to power the world’s best brands today and into the future. In this rapidly changing environment, where customer expectations are evolving faster than light, we invest in and illuminate what’s coming around the bend before most people see the need. We’re driven by an insatiable need to push the limits of what it means to provide end-to-end solutions, innovation, and change the game like no one else can. It’s not just what we know, it’s who we are.

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Technology for good

We believe in technology with a purpose: to create richer, more repeatable, end-to-end experiences. Technology is not a substitute for human connection. Combined with human ingenuity they become a force for good and have incredible power to enhance enterprise transformation. Solutions that are smart and intuitive, that anticipate and drive business outcomes.

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The power of one

Easy. Personal. Seamless. That’s how every brand interaction should feel. With the most robust and comprehensive toolkit in the industry, we design, build, and run end-to-end, fully integrated solutions, at scale, across the entire enterprise. Whether your experience spans channels, technology, or even oceans —we’ve got you covered. That’s the power of one partner.

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Global presence, local relevance

Whether you’re a small company with big ambition or a leading multinational brand, we make it our business to know the culture, regulation, and language of your local markets. That means your global experience is relevant, no matter where it happens. And our locations: virtually everywhere.

Trusted by clients across all major sectors, from up-and-coming success stories to iconic global brands.

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At a glance

2,000+

clients

320+

new economy
clients

Fortune 500® List

Continents

6

continents

70+

countries

131

industry
awards

150+

spoken
languages

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About us

Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world. Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands where we seamlessly design, build and run integrated solutions, at scale, across the entire enterprise.

Our success comes from building a business based on a strong foundation of culture and values. Our unwavering passion for people, integrity, and a deep commitment to creating connections between businesses and their customers are the primary reasons for our success. These commitments translated to significant organic and largescale M&A activity in our early days including the IBM customer care business and Convergys which were both two of the largest acquisitions in the industry at their respective times. 

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With Chris Caldwell, President & CEO, at the helm since day one, we’ve been able to disrupt the industry and traditional operating model. Chris’ disruptive leadership directly led to our spin off as a publicly traded company in 2020. Since then, our organic growth and largescale strategic acquisitions including PK and ServiceSource, as well as unprecedented mergers like the combination with Webhelp in 2023, have propelled Concentrix to create a new breed of tech company —
Human-centered. Tech-powered. Intelligence-fueled. And we are only just getting started!

Contact Concentrix

Let’s Connect

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