Insights
Thought leadership and research to inspire innovation
Discover actionable insights and practical guidance to transform customer, employee, and user experiences into a cohesive strategy.
Learn to turn disruption into competitive advantage with our Insurance Technology Outlook report, with insights from insurance executives worldwide.
Explore the rise of non-traditional ad platforms and how they can attract brands seeking to diversify their advertising revenue streams.
Discover how AI productivity can transform work with faster, personalized, efficient solutions—built on trust, data, and a connected ecosystem.
Explore the new auto buyer’s expectations and the tech innovations redefining customer experiences in the connected vehicle landscape.
Are siloed cybersecurity tools a thing of the past? Discover how an AI-driven unified solution fights cyber threats with greater efficiency.
Discover how enterprise AI is transforming CX with innovative solutions, actionable insights, and a balanced approach to technology and human needs.
Learn what made Concentrix a Strong Performer among the 12 top CX strategy consulting services providers.
Our industry experts reflect on Web Summit 2024 and the impact of AI. Learn how AI transformation will revolutionize the business landscape.
Uncover the power of AI adoption as Gerald Pullen from Concentrix Catalyst speaks at FinTech LIVE London 2024. Watch to learn more.
Daunted by the task of keeping up with ESG standards? Check out our tips on achieving sustainability goals throughout the value chain.
Defeat the sly wolves of today. Read our guide on identifying and addressing online fraud to learn how you can prevent revenue and reputation loss.
Find out what made Concentrix a Strong Performer among the nine top vendors in the customer feedback management market.
Safeguard against increasingly advanced email threats with best practices for a robust strategy that integrates AI with human insight.
Better understand auto buyer behaviors and preferences regarding innovation, empowering you to make informed decisions and drive success.