INSIGHTS
Reimagining Everything CX
Learn how a leading credit union modernized its IVR with natural language processing to increase utilization, containment, and satisfaction.
Discover the top strategies to overcome your biggest data science problems and unlock new insights. Don’t miss out on these game-changing tips!
Do you understand what moving to the cloud means for your business and the best way to implement it? Watch our webinar to learn more.
Optimize your bots to create personal, friendly customer experiences and drive better outcomes.
See how this top-performing insurance client leveraged our customer experience framework and assessment to propel its CX strategy even further.
The future of customer service is here. Watch this webcast and learn how to envision an integrated CX strategy powered by AI technologies.
Learn how you can realize increased revenue, cost savings, and CMS compliance through our Medicare Outcomes Acceleration framework.
Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.
Learn how to stay connected to your customers by breaking free from the limitations of the single cloud vendor model.
Join us as we discuss how our AnyPaaS solution can transform your CX and help you overcome business challenges.
Modernizing the Voice of IVR Banking
Learn how a leading credit union modernized its IVR with natural language processing to increase utilization, containment, and satisfaction.
Unlocking the Secrets to Overcoming Data Science Problems
Discover the top strategies to overcome your biggest data science problems and unlock new insights. Don’t miss out on these game-changing tips!
Cloud Contact Center Migration
Do you understand what moving to the cloud means for your business and the best way to implement it? Watch our webinar to learn more.
Concentrix Bot Optimization
Optimize your bots to create personal, friendly customer experiences and drive better outcomes.
Going above and beyond Exceptional CX
See how this top-performing insurance client leveraged our customer experience framework and assessment to propel its CX strategy even further.
Rethink Your CX Ecosystem
The future of customer service is here. Watch this webcast and learn how to envision an integrated CX strategy powered by AI technologies.
A Prescription for Better Medicare Advantage Outcomes
Learn how you can realize increased revenue, cost savings, and CMS compliance through our Medicare Outcomes Acceleration framework.
CX Research
Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.
How to Keep Your Customer Connection Always-On
Learn how to stay connected to your customers by breaking free from the limitations of the single cloud vendor model.