INSIGHTS
Reimagining Everything CX
2023 Automotive CX Executive Report
Find out where the rubber meets the road in improving automotive CX with key findings from our automotive study conducted in partnership with Salesforce.
ConcentrixCX Dashboard Builder: Create Your Own View of CX
Design your own customer experience reporting dashboards with ConcentrixCX Dashboard Builder tool.
Modernizing Interactions via Automation
Discover how automation and artificial intelligence are modernizing interactions to enable better CX.
The President’s Brief: A Model for Sharing CX Insights
Eliminate the noise of non-essential data to deliver an ecosystem of intelligence and action for today’s busy CX executives.
ConcentrixCX Dashboard Builder
Empower CX optimization with our dashboard builder by creating custom dashboards for real-time tracking of customer insights and feedback from ConcentrixCX.
Design. Build. Run.
We break down our approach to CX transformation through the three phases of design, build, run and showcase their enterprise-wide impact.
The Business Process Automation Tool Every Company Needs
Join us in our upcoming webinar where we’ll demonstrate how the airSlate business process automation tool can prevent organizational bottlenecks.
5 CX Goals to Improve Business Outcomes in 2023
Watch this on-demand webinar for 5 key CX intelligence and action areas for executives to focus on in 2023.
Why Our Inclusion in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” Is a Huge Deal
Discover what Our Inclusion in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” means for us.