INSIGHTS

Decode your financial services VOC program by identifying and prioritizing what customer pain points are most important to your business.

The future of customer service is here. Watch this webcast and learn how to envision an integrated CX strategy powered by AI technologies.

Break down data silos and accelerate insights to make better, real-time business decisions.

Read about how we help brands develop best-in-class loyalty programs.

Transform data and insights into impactful business outcomes with Analytics On Demand.

Find out how journey orchestration helps marketers gain insights into what customers are doing, how they’re doing it, and where they are.

Leaders from Adobe and Concentrix discuss what journey orchestration is in the healthcare space and why it’s important.

Get answers to the big questions you may (or should) be asking yourself about moving to the cloud.

Discover our digital transformation insights for 2023 from industry experts in Concentrix’s Global Analytics practice. 

Web3 focuses on empowerment and security by giving power over data. Learn about the possibilities Web3 unleashes for CX transformation.