Insights
Thought leadership and research to inspire innovation
Defeat the sly wolves of today. Read our guide on identifying and addressing online fraud to learn how you can prevent revenue and reputation loss.
Find out what made Concentrix a Strong Performer among the nine top vendors in the customer feedback management market.
Safeguard against increasingly advanced email threats with best practices for a robust strategy that integrates AI with human insight.
Better understand auto buyer behaviors and preferences regarding innovation, empowering you to make informed decisions and drive success.
Craft a tailored fan experience that drives engagement and fosters unwavering loyalty by harnessing the power of fan data.
Invest in the right business outcomes in the right places by innovating and optimizing with the foundations and applications of generative AI.
Get the most out of your ad spend. Discover how you can master your ad strategy and outpace the competition for years to come.
Discover the future of AI business solutions as Ryan Peterson, EVP & Chief Product Officer, discusses the iX Hello GenAI assistant product launch.
Examine the essential role of psychological safety in equipping moderation teams with the tools and support needed to manage stress effectively.
Discover the impact of generative AI for customer experience through our comprehensive infographic with insights into trends, adoption rates, and more.
Discover vehicle buyer opinions and purchase motivations related to connected services that can pave the way for future profits and innovation.
Dive into our study on enhancing the wellbeing of employees working in technology-focused roles, from the hiring process to ongoing support.
The rise of in-game betting has changed the way fans interact with the MLB. Find out how this trend can be leveraged to boost fan engagement.
Understand the impact—and ensure your business keeps running efficiently—when your vendor announces software end of life.
Uncover the best cybersecurity solution for your business by diving into the pros and cons of platform vs. best-of-breed.