WHITEPAPER
Creating a Sustainable Content Moderation Team in 3 Steps
Optimize & Safeguard User Experiences
In recent years, user experience (UX) has become central to the success of online platforms. But how to ensure an optimized UX in the context of escalating and sensitive content, ranging from hate messages to traumatic videos? One answer: sustainable content moderation teams.
Drawing on our experience and interaction with the trust and safety industry, we’ve put together this playbook to give you a unique, comprehensive view of human moderation, helping you to create value for your company, your team, and your users.
Thanks for your interest!
Key Takeaways
Download our playbook for the ultimate guide to building a sustainable content moderation team, including:
- How to recruit a team of moderators adapted to the job
- Training methods to prepare your team
- Management processes to enhance your moderators’ efficiency
- The importance of wellbeing for moderators