iX Product Suite

AI-powered technologies for intelligent experiences

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Supercharging value creation

Transform your business and customer experience by helping your people and data work smarter with the iX Product Suite. Powered by AI and natural language processing, iX offers enterprise-grade tools to get more done, make processes better, and use data efficiently. In just a few days, you can be up and running, customizing iX products to suit your business needs, enhancing the customer experience, and streamlining operations.

Go from how to wow with AI assistants that transform employee productivity and the customer experience.

Everyone needs a little help sometimes. Give your advisors AI superpowers for improved customer interactions.

Tap into AI to analyze and organize data for insights that redefine customer engagement.

Adopt AI with confidence

To make the most of AI in business, you need expert knowledge, superior data, and the right tech. Our products are built on insights and fine-tuning from millions of interactions and hundreds of thousands of active users, delivering world-class experiences for thousands of brands you know and love.

$100m+

Invested in AI and Automation
over the past five years

500+

Data Engineers
focused on AI

Millions

of Interactions
shaping our insights model

Solution-focused. Tech-powered. Intelligence-fueled.

For the past four decades, Concentrix has been a leader in customer experience (CX), gaining deep insights from working with over 2,000 clients and collaborating with top infrastructure, service, and solution providers.

Innovating for the Future

Elevate brand interactions and customer experiences with our cutting-edge AI innovation.

Strengthened by Partnerships

Our strategic partnerships and co-developed products enable seamless integration.

Proven Value Creation

Our products are designed with your business needs in mind, delivering proven results.

The Concentrix difference

Harness the power of experience-driven innovation with products inspired by real-life insights. Our product development comes straight from actual use cases, ensuring business outcomes that matter.