Technology & Consumer Electronics

Enterprise solutions for the tech industries, at speed and at scale

Adapting to technological change isn’t a choice—it’s a must for staying ahead. Keep your business relevant, transform loyal customers into raving fans, and deepen technology insights to fuel growth. Ready to shake things up?

What we do

What we do

Digital-First Approach

Advance your business outcomes with technology solutions designed for tech industries. Through customer touchpoints and interactions powered by generative AI, we enable seamless self-service while freeing up your workforce to tackle complex issues.

Product Lifecycle

Streamline every aspect of the product lifecycle journey from strategic planning and seamless prototyping to comprehensive post-sale warranty management and ongoing care enhancement. We’re redefining how companies manage their products from conception to market.

Digital Marketing

Boost your digital presence with social and online support, evolving your marketing efforts for maximum impact. We gather customer profiles and data into a centralized hub, empowering real-time campaign monitoring and multi-channel execution.

Revenue Generation

Concentrate on nurturing long-term customer connections and boosting revenue while we handle the complexities of the sales process. With our specialized knowledge and tailored methods, we help you refine your sales tactics to achieve exceptional outcomes.

Expert Technical Support

Drive customer lifetime value, reduce downtime, and solve customer issues through efficient multi-tier technical support. Our B2B and B2C support models deliver high tech solutions and expert assistance designed for specific customer groups and service levels, guaranteeing top-notch experiences powered by generative AI.

Featured Insight

The Future of Shopping

Discover how our generative AI chatbot is changing the way customers buy furniture.

Related Insights

Thought leadership and research to inspire innovation

Contact Concentrix

Let’s Connect

Click here if you’re looking for a Concentrix career opportunity.