CASE STUDIES
Read how an insurance leader navigated a world of risk to embrace new customer experience solutions to achieve its cost savings and customer experience goals.
See how a crisis helpline embraced the flexibility and reliability of AnyPaaS to transition to a more reliable cloud-based solution.
Discover how an innovative exchange platform delivered 24/7 global support while managing a crypto surge from 50 to 2000 advisors in just 8 weeks.
Learn how agile implementation and a flexible, responsive delivery model enabled one of our fintech clients to scale without on-premise investments.
Learn how Transurban achieved PCI compliance with an expedited cloud transformation to an Amazon Web Services (AWS) Connect contact center.
Learn how a technology leader realized a significant and lasting sales transformation by rebuilding its sales model, improving processes and enablement tools.
See how this innovator was able to visualize a personalized healthcare experience with experience design and generative AI.
Find out how a multinational IT company saved time, cut costs, and improved the quality of responses with generative AI customer support.
Discover how a leading bank gained efficiencies across operations by implementing an email bot to automate responses and streamline email routing.
Learn how a leading utility provider reduced customer effort and cut costs with a natural language IVR customer service solution.