The experience design and engineering team at Concentrix.
We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.
Customer-obsessed and outcome-oriented, Catalyst helps the world’s most innovative brands design, build, and run the future of CX. Catalyst powers the experience design and engineering capabilities of Concentrix. By putting people first, we make technology work in service to the experiences that define our lives.
Services
Whether you are looking to reimagine your customers’ experiences, modernize your CX operations, or optimize outcomes, we bring the innovation, technology, and expertise you need to deliver accelerated and long-term value.
Solutions
Success today means turning hyper-change to your advantage, staying relevant, spotting opportunities early, and seizing the moment. We help brands across industries overcome business challenges and stand out in a crowded marketplace.
Featured Insights
Five Ways to Refresh Your Travel Loyalty Program
If you’re ready to cruise past mileage points and into deeper relationships with your customers, here’s how to refresh your travel loyalty program.
Future Ways of Working
Uncover the work trends that are having wide-ranging impacts on the healthcare, retail, and technology industries.
Reimagining CX for the Metaverse Economy
Discover what you need to know about the metaverse and how to navigate, identify, and design new online worlds for customers.
