The experience design and engineering team at Concentrix + Webhelp
We accelerate CX transformation at scale
At Catalyst, we empower the most forward-thinking brands in the world to design, build, and run the future of customer experience (CX). As the driving force behind Concentrix’s experience design and engineering capabilities, Catalyst merges cutting-edge technology with a deep understanding of human needs to create game-changing journeys.
Generative AI, the next frontier for next-gen CX
Whether you’re looking to reimagine your customers’ experiences, modernize your CX operations, or optimize outcomes, we bring the innovation, technology, and expertise you need to deliver accelerated and long-term value.
Learn about the transformative power of generative AI and unlock untapped revenue streams. Click here to embark on a new era of innovation.
Discover the secrets of a winning voice of the customer strategy in this engaging video from Adobe and Concentrix.
Discover three approaches to loyalty program design for meeting your long-term loyalty strategy and business goals.