FACT SHEETS

Optimize your bots to create personal, friendly customer experiences and drive better outcomes.

Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.

Learn about Concentrix’s placement as a Strong Performer in The Forrester Wave^TM: Customer Feedback Management, Q1 2023 report.

Ensure healthcare payment integrity and control costs with Concentrix Payment Integrity Analytics.

Improve operational efficiency and customer satisfaction with the intelligent automation technology of the Concentrix Email Bot.

Reimagine CX with our process intelligence and optimization solution—download our fact sheet to find out how to boost efficiency.

Orchestrate your full analytics ecosystem with data and analytics services that support your full journey.

Get the freedom of choice, flexibility, and redundancy with our vendor-neutral cloud contact center as a service (CCaaS) platform.

Find out about ConcentrixCX and how its integration with Adobe provides actionable insights for better customer experiences.