Fact Sheets

Explore the iX Hello fact sheet to discover how our out-of-the-box and no-code GenAI assistant is transforming business outcomes.

Power unified, AI-enabled experiences that deliver clear and actionable customer insights with our Customer Intelligence solution.

Deliver innovative programs for customer recognition, reward, and retention with our end-to-end loyalty solution.

Achieve growth and ensure safe gaming experiences among new technologies, regulations, and player expectations with our gaming solutions.

Drive growth and loyalty with credit and lending solutions that deliver seamless experiences, operational efficiency, and compliance.

Discover how our automotive industry solutions can help you boost sales, deliver personalized experiences, and optimize operations.

Innovate for financial transformation with modern solutions to streamline operations, enhance efficiency, and deliver sustainable results.

Bolster your defenses with our AI-driven managed security service in partnership with Palo Alto Networks.

Discover how to unlock the potential of your business with advanced machine learning projects to enhance efficiency, reduce costs, and improve decisions.

Transform your insurance business with innovative, customer-centric solutions, and discover how we can help you achieve sustainable growth and operational excellence.

Build an AI-infused customer experience workforce your competition will envy with this strategy checklist from Concentrix and Genesys.

Learn how generative AI can help you orchestrate better experiences and manage your resources in this primer from Concentrix and Genesys.

Learn how to build customer loyalty with seven best practices from Concentrix and Genesys.

Optimize your contact center for scalable growth with CCaaS solutions and ongoing maintenance services from Concentrix and Genesys.

Discover Next Generation Customer Care (NGCC) by Concentrix, in collaboration with Salesforce. Revolutionize customer engagement with tech-powered strategies.