Empower CX optimization with our dashboard builder by creating custom dashboards for real-time tracking of customer insights and feedback from ConcentrixCX.
Building surveys just got easier. Get the all-in-one benefit of intuitive DIY customization + best practices + programming expertise from a team of CX experts.
Enable plug-and-play API integration for your voice of the customer program to orchestrate better experiences.
Learn more about how our adoption metric best practices can improve your business’s build vs buy customer success strategy.
Discover how to further enhance customer experience by enabling secure payments over messaging.
Learn how, Concentrix CX Accelerate, a rapid consulting engagement that investigates targeted CX strategies, can deliver actionable insights.
VOC Essentials for Messaging empowers companies to instantly trigger feedback mechanisms after conversations in popular messaging apps.
Learn the key features of VOC Essentials for Amazon Connect, and how it enables the immediate capture of post-conversation feedback with Amazon Polly.
Get an introduction to Concentrix and how we design, build, and run experiences people love to use.