FACT SHEETS

Customer experience research

CX Research

Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.

Email bot

Concentrix Email Bot

Improve operational efficiency and customer satisfaction with the intelligent automation technology of the Concentrix Email Bot.

Process Intelligence Solution

Process Intelligence Solution 

Reimagine CX with our process intelligence and optimization solution—download our fact sheet to find out how to boost efficiency.

data and analytics services

Concentrix Analytics

Orchestrate your full analytics ecosystem with data and analytics services that support your full journey.

CCaaS

AnyPaaS for CX Flexibility

Get the freedom of choice, flexibility, and redundancy with our vendor-neutral cloud contact center as a service (CCaaS) platform.

ConcentrixCX for Adobe

ConcentrixCX for Adobe

Find out about ConcentrixCX and how its integration with Adobe provides actionable insights for better customer experiences.