FACT SHEETS


Concentrix Bot Optimization
Optimize your bots to create personal, friendly customer experiences and drive better outcomes.

CX Research
Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.

Concentrix Named a Strong Performer in Customer Feedback Management
Learn about Concentrix’s placement as a Strong Performer in The Forrester WaveTM: Customer Feedback Management, Q1 2023 report.

Payment Integrity Analytics
Ensure healthcare payment integrity and control costs with Concentrix Payment Integrity Analytics.

Concentrix Email Bot
Improve operational efficiency and customer satisfaction with the intelligent automation technology of the Concentrix Email Bot.

Process Intelligence Solution
Reimagine CX with our process intelligence and optimization solution—download our fact sheet to find out how to boost efficiency.

Concentrix Analytics
Orchestrate your full analytics ecosystem with data and analytics services that support your full journey.

AnyPaaS for CX Flexibility
Get the freedom of choice, flexibility, and redundancy with our vendor-neutral cloud contact center as a service (CCaaS) platform.

ConcentrixCX for Adobe
Find out about ConcentrixCX and how its integration with Adobe provides actionable insights for better customer experiences.