Sell to new prospects, reactivate lapsed policies and cross sell to policyholders across lines of business. We will construct effective strategies across media channels including digital, mobile and Web. Utilize our applications for demand generation, customized marketing automation solutions and consulting and creative services.
Gain a competitive advantage by focusing on policyholder experience and satisfaction using our service and plan management services. We provide support for all policy administration, risk and compliance, product and service inquiries, premium and billing management and policy transfer/ surrender. We provide multi-channel communications support including front office channels and back office transactions.
We offer you end-to-end claims processing: from initial contact through to adjudication, and more. Leverage efficient claims processing, from verifications, denials and rejections, to fraud management, reconciliations, credit management, third-party liability determinations, and grievance management. Our real-time analytics empowers managers with decision support and customized reporting provides staff with insights into operational metrics.
GIAS™ is our industry-leading, Web-enabled policy management platform. Its business rules-driven, feature-rich policy administration and claims processing functionality supports virtually all life and health products, and also annuity contracts for Individual, Group and Worksite LOBs. GIAS™ can be configured for a carrier’s computing environment or deployed through our versatile 3rd Party Administrator (TPA) services. We also offer Software-as-a-Service (SaaS) use licensing.