DIGITAL EXPERIENCE PLATFORMS
Operate at the speed of customer expectations.
Digital experience platforms turn touchpoints into rich experiences. We help you deliver dynamic and personalized customer journeys across channels, including websites, mobile, voice, and social. Make the most of your platform investment and discover a holistic, customer-centric approach to improving experience design, modern architectures, and time-to-market.
Learning with Leaders: Automotive Cloud
Concentrix is the design and launch partner for Salesforce Automotive Cloud. See how we’re reimagining CX for the automotive industry.
Born Digital: A Winning Customer Data Strategy
Find out best practices for developing a winning customer data strategy in this episode of Born Digital, featuring Adobe and CX thought leaders.
Managing Loyalty in a Multi-Brand Organization
Is it better for a multi-brand organization to keep loyalty specific to individual brands or to streamline the program to cover all of them?
New healthcare CX
We’ve partnered with Adobe to bring you research that delivers insights into what the healthcare customer experience looks like in the wake of the pandemic.
“Knowing in real-time what your customer is looking for across channels is the foundation of omnichannel customer experience, and it is essential to focus on the customer’s end-to-end journey—not just the customer’s current interaction with one of your touchpoints.”
Head of Experience Marketing Technologies