DIGITAL EXPERIENCE PLATFORMS
Demystifying customer experience ecosystems by giving you the digital experience platform and tools to remove barriers and the agility to deliver in the moment
Operate at the speed of customer expectations.
Digital experience platforms turn touchpoints into rich experiences. We help you deliver dynamic and personalized customer journeys across channels, including websites, mobile, voice, and social. Make the most of your platform investment and discover a holistic, customer-centric approach to improving experience design, modern architectures, and time-to-market.
Services
ADOBE
Experts in leveraging Adobe Experience Cloud to transform content and commerce experiences while driving 1:1 personalization.
SITECORE
Bringing the best of complex integrations to enterprise-scale organizations.
SALESFORCE
Align loyalty, marketing, sales, and commerce with service that’s hyper-focused on driving outcomes and experiences.
SERVICENOW
Technical services that maximize value from our clients’ ServiceNow platform.
MARTECH TRANSFORMATION
Strategic, platform-agnostic guidance in building a MarTech ecosystem to align marketing goals with technology.
Featured Insights
Born Digital: Voice of the Customer Strategy
Discover the secrets of a winning voice of the customer strategy in this engaging video from Adobe and Concentrix.
Maximizing Your Sitecore Solution: Upgrade for Enhanced Functionality
Learn the steps and considerations you must take when choosing to upgrade to the latest version of Sitecore XP/XM or migrate to Sitecore XM Cloud.
Learning with Leaders: Automotive Cloud
Concentrix is the design and launch partner for Salesforce Automotive Cloud. See how we’re reimagining CX for the automotive industry.
New healthcare CX
We’ve partnered with Adobe to bring you research that delivers insights into what the healthcare customer experience looks like in the wake of the pandemic.
“Knowing in real-time what your customer is looking for across channels is the foundation of omnichannel customer experience, and it is essential to focus on the customer’s end-to-end journey—not just the customer’s current interaction with one of your touchpoints.”
VIREN PANDIT
Head of Experience Marketing Technologies
