Consumer Electronics businesses are synonymous with constant evolution. Our passion for the latest gadgets and the applications they provide have come to play a significant role in our daily lives and how we work, learn, communicate and have fun. They are the basis for deep emotional connections to CE brands.
These companies have intricate customer engagements driven by extensive solution choice, product evolution and solution configuration, all taking place in highly competitive markets. The bottom line is that every customer engagement counts.
Partnering with Concentrix delivers value-laden customer touches across the lifetime of your customers. All major moments of truth, everything from customer acquisition, support, cross/upsell engagements and renewals are accounted for. More than that, we recognize your need to be nimble and proactive in order to scale capabilities quickly and enable access to new markets.
To deliver these benefits, we provide the following engagement services: