FACT SHEETS

Enable plug-and-play API integration for your voice of the customer program to orchestrate better experiences.

Learn more about how our adoption metric best practices can improve your business’s build vs buy customer success strategy.

Discover how to further enhance customer experience by enabling secure payments over messaging.

Learn how, Concentrix CX Accelerate, a rapid consulting engagement that investigates targeted CX strategies, can deliver actionable insights.

VOC Essentials for Messaging empowers companies to instantly trigger feedback mechanisms after conversations in popular messaging apps.

Learn the key features of VOC Essentials for Amazon Connect, and how it enables the immediate capture of post-conversation feedback with Amazon Polly.

Get an introduction to Concentrix and how we design, build, and run experiences people love to use.

Learn how Concentrix can help you reimagine your patient and member experience.

Learn how moving your contact center to the cloud can put you on the fast track to a more resilient customer experience.