Driving profitable revenue growth at scale while keeping the customer at the center of everything you do
Gain customers. Build loyalty. Maximize lifetime value.Sustaining revenue growth in today’s hyper-competitive, customer-driven environment can be challenging. Customers expect more, they have a far-reaching voice, and consult numerous sources to inform their buying decisions. There are no short-cuts in sales. Sales teams must understand each customer’s needs, and demonstrate value, while delivering exceptional brand-defining customer experiences at every step of the buyer’s journey. Concentrix’s Revenue Growth Services, combine analytics, industry-leading technology, and a high-performing sales culture to drive revenue and CX outcomes at all stages of the customer lifecycle.
B2B Revenue Growth Services
Meet buyers’ demands for a digital-first experience—and adapt your sales engagement to align with their ever-changing needs. Whether direct or through the channel, we drive positive sales outcomes by implementing strategies to win future new business, without losing sight of your existing customer relationships. We deliver the infrastructure, the insights, and the operational scale you need to realize short-term goals, with long-term results.
B2C Revenue Growth Services
Accelerate the growth of your business with enhanced demand generation, better sales conversion, and exceptional customer experiences. Our end-to-end revenue growth services enable you to drive proactive, insight-led strategies. We help you identify and engage more prospects who are ready to buy, choose the right moments to target customers with relevant offers, and proactively retain and grow their value over time.
Bring value to every step of the customer journey. Discover what it takes to implement and measure an effective customer success strategy.
Learn how a cloud technology leader leveraged our B2B lifecycle expertise to improve solution stickiness and win new revenue.
Learn how a cloud services company migrated from an on-prem to SaaS model, without sacrificing on-time renewal rates.
Learn how Concentrix dropped customer churn and achieved an unprecedented level of success with sales prioritization.
Learn how a cloud computing company expanded its business and explored new partnerships with inside sales support and renewal solutions.