When people love the experience, they use the experience

Our experience design and mobility solutions are delivered through Concentrix Tigerspike, our experience and service design practice.

We create experiences for customers, for employees within the enterprise, for citizens and for volunteers. As experts in service design, strategic consulting, experience design, multi-platform engineering and managed services we are constantly providing clients with higher market share, lower costs, more innovation, better decisions and even completely new capabilities.

We do this with Catalyst, our proprietary experience creation process.

Concenctrix Tigerspike - Catalyst Conncect

Catalyst Complete

When you need the full design and build service.
The end-to-end process to take you from initial idea to fully operational experience.

Business Discovery
Identifying your current business problems, prioritizing them and creating an actionable roadmap.

Experience Definition
Looking at a specific business problem, re-imagining the service design and defining the solution.

Design & Build
Creating a detailed design for the solution then executing on the development, systems integration and testing.

Managed Services
Maintaining, supporting, analyzing and enhancing the solution over time.

AWS Innovation Partner of the Year - 2019

Strategic partner

with some of the world’s most innovative companies:

Apple | AWS | Microsoft | Telstra

Featured Resources

Forrester Wave CFM Report

See how the Australian government has been empowering people that are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.

Read how an airline loyalty program created an innovative mobile experience that increased user engagement and loyalty.

See how a leading convenience store launched the world’s first fuel price-lock app, which became a cornerstone in promoting loyalty.

Let’s solve a problem together.

tigerspike.com

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