Concentrix confirms the previously announced acquisition of Convergys has officially closed and the integration with Concentrix has begun.
Intelligent Automation: How Will You Keep Pace?
Human assistance, enhanced with automation, improves experience.
ConcentrixCX: What If You Had CX Superpowers?
Get the power! Turn your team into CX superheroes and change the way customers think about your brand.
Concentrix Omni: Not a Platform, It’s our Philosophy
Concentrix Omni is not not a platform, it’s our philosophy – One interface, One environment, Multiple languages, and Multiple channels.
PULSE: An Enterprise Intelligent CX Management Platform
What if you could have your finger on the PULSE of your front-line operations?
At the Speed of You: Connected Cars, Connected Life
Our lives today are digitally connected. Your life moves fast, but it should move at the speed of you.
Workforce Management as a Service
Learn about the 7 disciplines of Workforce Management, and how Concentrix ensures a repeatable, scalable, standardized approach with a sharp focus on client expectations.
ProMate: Innovation and Automation
ProMate is a holistic solution to address challenges pertaining to User Decisioning, Incorrect Routing & Customer Escalations.
Cognitive Customer Engagement (CCE)
Cognitive Customer Engagement (CCE) is Concentrix’ way to express the art of transformation possibilities in customers’ process environments.