Concentrix confirms the previously announced acquisition of Convergys has officially closed and the integration with Concentrix has begun.
Human assistance, enhanced with automation, improves experience.
Get the power! Turn your team into CX superheroes and change the way customers think about your brand.
Concentrix Omni is not not a platform, it’s our philosophy – One interface, One environment, Multiple languages, and Multiple channels.
What if you could have your finger on the PULSE of your front-line operations?
Our lives today are digitally connected. Your life moves fast, but it should move at the speed of you.
ProMate is a holistic solution to address challenges pertaining to User Decisioning, Incorrect Routing & Customer Escalations.
Cognitive Customer Engagement (CCE) is Concentrix’ way to express the art of transformation possibilities in customers’ process environments.