Register to join us for our webinar on May 6th.
EXPAND YOUR KNOWLEDGE BASE
Concentrix resources, materials, and tools to benefit your business, all accessible from one hub.
Closed Loop 2.0: Activating Promoters
Thought Leadership
Forward-thinking companies turn happy customers into brand ambassadors. Find out how you can, too.
Banking Industry Series: Cloud Contact Center Transformation Using Amazon Connect
Webinar
Reimagine customer engagement and care operations for the new digital first experience.
Recommendation Metrics: Which One Should You Recommend?
Thought Leadership
Are you using the right metrics to gauge your customers’ loyalty? Learn how to make the best choice.
Closed Loop Strategies for the New World
Thought Leadership
Improve experiences and ROI with these 3 fresh closed loop strategies.
ConcentrixCX Media Center
Fact Sheet
Strengthen your emotional connections to customers with multimedia feedback.
Working from Home: Covid-19 and Beyond
Thought Leadership
Learn about the impact of remote working on employees and customer experiences.
Closed Loop 2.0: Where Feedback Meets Experience Orchestration
Webinar
Get more from your VOC program with our 3-part roadmap for closed loop evolution.