Learn about innovative ways technology helps capture feedback across digital micro-journeys.
EXPAND YOUR KNOWLEDGE BASE
Concentrix resources, materials, and tools to benefit your business, all accessible from one hub.
ConcentrixCX VOC Essentials for Digital
Fact Sheet
Collect and act on digital feedback fast with our preconfigured solution.
ConcentrixCX VOC for Digital
Fact Sheet
Deliver better digital customer experiences with our new next-gen feedback solution.
The Evolution of Digital Feedback
Thought Leadership
Get three tips for transforming your digital customer feedback surveys.
Customer Feedback: 4 Fresh Practices for Unlocking Employee Potential
Webinar
CX executives from 3 leading brands discuss some innovative ways they’re using feedback, and the results they’re seeing.
The Top 5 Challenges CX Leaders Will Face This Year and How to Solve Them
Webinar
Learn how to overcome the most pressing CX problems and align your VOC strategies for success.
CX Leaders: You’re on the Precipice of Innovation
Thought Leadership
Learn how to overcome the most pressing CX problems and align your VOC strategies for success.
10 Quick Tips for Improving Survey Response Rates
Thought Leadership
Our useful infographic outlines 10 ways to get more from your customer surveys.
Citizen and Customer Engagement with Amazon Connect
Webinar
Register to join us for the webinar on June 16.