Concentrix
Webinar
90% Invest, Few Scale—Why an Agentic AI Roadmap Decides Who Wins in 2026

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AI investment is everywhere — but real-world impact isn’t.

Our recent global study shows that while 90% of enterprises say they’re investing in AI, two-thirds remain stuck in pilot mode. Bridging the gap between AI experimentation and outcomes requires building for operational reality—not just technology.

The true differentiator lies in making human and AI collaboration work in the real world—by designing workflows, governance, and data systems that allow people and intelligent agents to perform side by side at scale.

In this session, we’ll share an executive perspective on how to turn AI ambition into operational performance. Learn how to move beyond pilots and scale human‑AI collaboration across the enterprise— with structure, speed, and confidence built for reality.

Don’t let AI stall in endless pilots. Get the agentic AI roadmap you need to start performing at scale—and win where it counts.

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See Clips from the Webinar

Watch the Full Webinar
The CX-AI Tipping Point

Watch this webinar to gain insights into:

  • The agentic AI roadmap: Core components for aligning human‑AI collaboration with real business outcomes.
  • Operational reinvention: How to turn scattered pilots into repeatable, enterprise‑scale operations.
  • Governance that works: Practical guardrails for trust, compliance, and resilience at scale.
  • Scaling with speed: How to scale with speedm before competitors lock in operational advantage.
  • Lessons from the field: Real enterprise lessons on what scales, and what breaks in reality.

Our Speakers:

Shirley Hung 

Shirley Hung 

Partner, Everest Group

Heidi Hough 

Heidi Hough 

Vice President for North America Aftermarket, Valmont

Megan Tatum

Megan Tatum

Contributing Editor and Host, MIT Technology Review

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Discover how to go from pilot to production. Today.