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AI investment is everywhere — but impact isn’t.
Our recent global study shows that while 90% of enterprises say they’re investing in AI, two-thirds haven’t made it past the pilot phase. Bridging the gap between AI experimentation and outcomes requires more than technology alone.
The true differentiator lies in operationalizing human and AI collaboration—designing workflows, governance and data systems that allow humans and intelligent agents to work side by side.
In this session, we’ll share an executive perspective on how to turn AI ambition into operational advantage. Learn how to move beyond pilots and scale human-AI collaboration across the enterprise with structure, speed, and confidence.
Don’t let AI stall in endless pilots. Get the agentic AI roadmap you need to move fast—and win faster.
Key Takeaways
The agentic AI roadmap: Core components of aligning human-AI collaboration with business outcomes.
Operational reinvention: How to turn scattered pilots into repeatable, enterprise-scale workflows.
Governance that works: Guardrails for trust, compliance, and resilience at scale.
Scaling with speed: How to future-proof adoption before competitors lock in their advantage.
Lessons from the field: Enterprise stories of what works (and what doesn’t).
Our Speakers
Ryan Peterson
Executive Vice President and Chief Product Officer
In this strategic role at Concentrix, Ryan drives global product and technology strategy. A transformative leader with deep expertise in product development, data, and AI, Ryan fuels innovation and growth. Previously, he held executive roles at Amazon Web Services (AWS), leading Amazon Connect (CXE) and AWS Storage, where he expanded both businesses and gained expertise in go-to-market strategies, sales, and solution architecture. With over two decades in data management, Ryan brings a sharp perspective on AI deployment. He holds eight patents in data storage and security. In his spare time, Ryan enjoys outdoor activities such as wake surfing, boating, and RV camping with his family around Knoxville, TN.
Shirley Hung
Partner, Everest Group
Heidi Hough
Vice President for North America Aftermarket, Valmont
