Understand changes occurring in your contact center experience, and how to leverage real-time customer insights for real CX transformation.
Find out best practices for developing a winning customer data strategy in this episode of Born Digital, featuring Adobe and CX thought leaders.
Leverage customer and brand loyalty to collect customer feedback for higher customer retention metrics and a better brand experience.
Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry.
Concentrix and Amazon Connect are the perfect match to help you manage the thousands of details that go into running a successful CX operation.
Award-winning ConcentrixCX helps you listen to customers, understand their journey, orchestrate moments, and transform experiences.
DIscover Concentrix’s experience in deploying, managing, and optimizing Amazon Connect so you can reimagine CX and make every connection count.
Check out this quick demo that shows the benefits and convenience of using Concentrix VOC for Amazon Connect.
See how conversational experiences can help you reimagine healthcare CX and provide a faster, more personalized Patient CX service.