VIDEOS
Leverage AI for CX Strategy
The future of customer service is here. Watch this webcast and learn how to envision an integrated CX strategy powered by AI technologies.
Born Digital: Customer Journey Orchestration
Leaders from Adobe and Concentrix discuss what journey orchestration is in the healthcare space and why it’s important.
Revolutionize Your Approach to CX Through Web3
Web3 focuses on empowerment and security by giving power over data. Learn about the possibilities Web3 unleashes for CX transformation.
End-to-End Digital CX Solutions
Looking for end-to-end CX that builds brand love? Learn from our experts on how to kickstart your own CX transformation.
CX Orchestration: The Next Level for Your VOC Program
Learn how forward-thinking CX leaders are using their voice of the customer programs to quickly act on customer feedback.
The Business Process Automation Tool Every Company Needs
Concentrix Catalyst and airSlate partnered to demonstrate how the airSlate business process automation tool can prevent organizational bottlenecks.
ConcentrixCX Dashboard Builder: Create Your Own View of CX
Design your own customer experience reporting dashboards with ConcentrixCX Dashboard Builder tool.
5 CX Goals to Improve Business Outcomes in 2023
Watch this on-demand webinar for 5 key CX intelligence and action areas for executives to focus on in 2023.
Reimagining the Future of Customer Experience
Innovations powered by the metaverse, AI and web3 are paving the way for a pivotal, brand-defining era that will enable the future of customer experience.