If you create content, you work in a factory. Learn how reducing waste in the assembly line can help you produce content faster and cheaper.
Learn how conversational AI is essential to next-gen IVR solutions and how this powerful technology can enhance your customer experience.
Find out how innovators and disruptors are reshaping what consumers think about healthcare, and how incumbent providers need to move with the times.
With the recent launch of Salesforce Automotive Cloud, the automotive industry now has a solution to deliver a unified 360-degree customer experience by consolidating vehicle,
Read more about the latest episode of Born Digital, where we cover journey mapping, service blueprinting, developing a data strategy, and more.
Learn how, by putting providers in the center, payers can satisfy the expectations of all parties while improving patient health outcomes.
There are a million reasons why a bad SaaS investment fails in an organization. Discover how to walk the steady path to a better solution.
Discover how to leverage strategies to drive meaningful connections with members that deliver value and keep your brand top of mind.
Gitai Ben-Ammi, Principal Digital Strategist at Concentrix, was recently named an Adobe Analytics Champion.