INSIGHTS
Reimagining Everything CX

Discover the top strategies to overcome your biggest data science problems and unlock new insights. Don’t miss out on these game-changing tips!
Do you understand what moving to the cloud means for your business and the best way to implement it? Watch our webinar to learn more.
Optimize your bots to create personal, friendly customer experiences and drive better outcomes.
See how this top-performing insurance client leveraged our customer experience framework and assessment to propel its CX strategy even further.
The future of customer service is here. Watch this webcast and learn how to envision an integrated CX strategy powered by AI technologies.
Learn how you can realize increased revenue, cost savings, and CMS compliance through our Medicare Outcomes Acceleration framework.
Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.
Learn how to stay connected to your customers by breaking free from the limitations of the single cloud vendor model.
Join us as we discuss how our AnyPaaS solution can transform your CX and help you overcome business challenges.
Want to improve customer retention? Check out our best practices for increasing customer loyalty and lifetime customer value.

Ten Social Media Mistakes to Avoid
Discover the top 10 social media mistakes to avoid in today’s digital world to manage how and where your organization operates.