Concentrix

Driving Innovation with Microsoft

Your Microsoft partner for modernizing data and analytics across the enterprise

As a Microsoft Gold Certified partner, we combine innovative design with robust technology, leveraging Microsoft’s core technologies. Our services and solutions foster innovative experiences for both customers and employees across our clients.

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Microsoft

Global support, local expertise

Since 2005, we’ve helped Microsoft showcase its market leadership to consumers, developers, partners, and businesses. With 11 delivery centers globally, Concentrix can scale to support your business, backed by Microsoft-trained and certified professionals for expert assistance.

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Services & Solutions

Data Modernization and AI

Our comprehensive solutions as a Microsoft partner range from data sourcing and warehousing with Azure SQL, API-driven data access via Fabric, to advanced front-end reporting and analytics with PowerBI, encompassing data assessment, architecture optimization, and visualization through analytics, reporting, and dashboards/scorecards.

Microsoft Dynamics 365 Contact Center Performance Program

Modernize your contact center foundation, transform operations with AI, and establish the governance and operational support needed to sustain performance at scale. Accelerate the journey from legacy platform migration to AI-enabled D365 operations and ongoing optimization.
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Dynamics 365 AI Innovation

Through Microsoft’s technology stack, including Azure OpenAI, Co-Pilot, and ChatGPT, we offer generative AI solutions to power large language models, streamline content factories and code generation, and analyze unstructured data, all aimed at defining effective generative AI strategies.

Services & Solutions
Design. Build. Run the future of platforms.

Schedule a Demo Today

Let’s get started. Schedule a demo or service assessment to experience how Microsoft Dynamics 365 Contact Center & Customer Service can transform your customer operations.

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Research and thought leadership powering the next era of intelligent transformation.
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Low-Code Innovation Empowers HR Efficiencies

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