⁠Digital Self-Service and Cloud

Welcome to the new era of customer experience: Concentrix Experience Platform (XP)

Customers today call less, text more and expect a personalized “human touch”‒ without always speaking to a human.

Conversational digital self-service technology makes everyday interactions fast, easy, and convenient, giving your customers what they need, when and where they want it.

All Concentrix Experience Platform (XP) contact center and digital self-service solutions are integrated and available as a service in the cloud so you can build fast and scale quickly.