Everest Group Designates Concentrix in the Highest Leader Position in B2B Sales Services PEAK Matrix® Assessment 2025
Read Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025
The report evaluates 24 established B2B sales services providers on criteria based on their market impact, vision, and capabilities. Concentrix was recognized as the highest-designated Leader in B2B sales services for our:
- Active investment in proprietary tech innovations and AI technologies
- Strategic advisory capabilities that identify growth and improvement opportunities for clients
- Extensive technology partner ecosystem across sales enablement, omnichannel customer engagement, and lead generation
- Agile B2B sales service delivery, performance consistency, and strong account management
We’re proud of our standing as the Highest Designated Leader in Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025 for the second consecutive year, and are committed to deepening our capabilities and expanding our reach to support our clients in achieving their sales goals effectively.
Download the report today and find out why Concentrix is the Highest Designated Leader in B2B sales services.
Disclaimer
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group’s PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
"*" indicates required fields
“Concentrix delivers a comprehensive suite of B2B sales services spanning demand generation, inside sales, ad sales, channel sales, account management, customer success services, and strategic consulting. Its robust line of in-house capabilities, including Lead Factory for AI-driven lead automation and the iX Hello™ platform for GenAI-powered virtual assistants for automating routine sales tasks, streamlining onboarding, and providing real-time coaching, further strengthen its capabilities.
In addition, Concentrix collaborates with leading technology organizations including Highspot, Salesloft, Gong, Observe.ai, and Salesforce, and operates across key global markets. These factors, among others, have contributed to Concentrix’s recognition as a Leader on the Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025.”

Sharang Sharma
Vice President at Everest Group
Key Takeaways:
- Concentrix’s strengths, key sales investments, proprietary solutions, and partnerships
- Who the key players are in the space
- The factors impacting the sales services landscape
- How B2B sales services Leaders differentiate themselves from Major Contenders and Aspirants