B2B Sales Services 2025 - PEAK Matrix Award Logo - Leader

Everest Group Designates Concentrix in the Highest Leader Position in B2B Sales Services PEAK Matrix® Assessment 2025

Read Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025

The report evaluates 24 established B2B sales services providers on criteria based on their market impact, vision, and capabilities. Concentrix was recognized as the highest-designated Leader in B2B sales services for our:

  • Active investment in proprietary tech innovations and AI technologies
  • Strategic advisory capabilities that identify growth and improvement opportunities for clients
  • Extensive technology partner ecosystem across sales enablement, omnichannel customer engagement, and lead generation
  • Agile B2B sales service delivery, performance consistency, and strong account management

We’re proud of our standing as the Highest Designated Leader in Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025 for the second consecutive year, and are committed to deepening our capabilities and expanding our reach to support our clients in achieving their sales goals effectively.

Download the report today and find out why Concentrix is the Highest Designated Leader in B2B sales services.

Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix®®️ Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix®®️ reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix®®️ reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix®®️ Reports.
About Everest Group

Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group’s PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.

“Concentrix delivers a comprehensive suite of B2B sales services spanning demand generation, inside sales, ad sales, channel sales, account management, customer success services, and strategic consulting. Its robust line of in-house capabilities, including Lead Factory for AI-driven lead automation and the iX Hello™ platform for GenAI-powered virtual assistants for automating routine sales tasks, streamlining onboarding, and providing real-time coaching, further strengthen its capabilities.

In addition, Concentrix collaborates with leading technology organizations including Highspot, Salesloft, Gong, Observe.ai, and Salesforce, and operates across key global markets. These factors, among others, have contributed to Concentrix’s recognition as a Leader on the Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025.”

author-sharang-sharma

Sharang Sharma

Vice President at Everest Group

Key Takeaways:

  • Concentrix’s strengths, key sales investments, proprietary solutions, and partnerships
  • Who the key players are in the space
  • The factors impacting the sales services landscape
  • How B2B sales services Leaders differentiate themselves from Major Contenders and Aspirants