Agentic AI Services

Redefining outcomes with human and AI collaboration

Agentic AI marks a pivotal shift in enterprise automation, where humans and autonomous agents work in harmony to amplify each other’s strengths and redefine what’s possible. But this potential is fragile. Without strategic orchestration, reliable data, and human oversight, it can quickly unravel—risking broken experiences, lost trust, and brand damage. It’s time to move forward with clarity, governance, and purpose-driven collaboration.

AI + people. Perfectly orchestrated.

We don’t just implement AI—we operationalize it. Through the lens of agentics, we align people, AI, and processes to reimagine how work gets done and deliver measurable business results. With the right strategy, governance, and design, we turn AI’s promise into performance. Few partners offer the integrated capabilities required to scale agentic transformation—Concentrix does, with a unique combination of vision, tech, and operational depth.

Services & Solutions

Agentic Readiness

Evaluate and enhance your readiness for autonomous AI agents by identifying capability gaps, aligning your infrastructure, and putting the right governance in place to enable safe, scalable, and strategic collaboration between humans and AI.

Agentic Enablement

Drive continuous innovation and business value, establishing strategic oversight for agentic workflows—governing performance, adapting to change, and ensuring every AI initiative stays aligned, measurable, and responsive to evolving market needs. 

Agentic Engineering

Design, engineer, and opimize AI platforms that enable collaborative human-AI workflows and task automation and orchestration to unify knowledge and data, and deliver scalable, business-aligned agentic solutions—driven by clear priorities, governance, and continuous iteration.

Agentic Observability

Monitor and analyze every step of your human-AI agents’ workflows, capturing real-time performance data that empowers you to continuously improve outcomes, optimize processes, detect anomalies, and enhance decision-making efficiency.

Agentic Wisdom Management

Centralize and optimize critical knowledge resources to empower your people and AI agents with accurate, context-rich information—enabling hyper-personalized, wise decision-making, and more agile actions across your organization.

Agentic Data Management

Unify, streamline, and optimize your data ecosystem by applying intelligent management practices that ensure quality, compliance, and real-time availability, empowering agentic workflows with reliable insights for smarter, faster operational decisions.

Agentic Language Model Enablement

Harness the power of brand-aligned language models to support human-AI collaboration—enabling systems to generate, interpret, and refine content for personalized communication, smarter interactions, and co-created, context-aware experiences.

Agentic Workforce Readiness

Integrate human oversight with intelligent agents, fostering a collaborative environment where experts guide, supervise, and enhance AI performance, ensuring that technology aligns with human values and organizational goals.

Agentic Risk Mitigation

Define and articulate the agentic risks, guiding the development of the right policies. Enforce robust security protocols for data security and legal frameworks that safeguard privacy, ensure regulatory compliance, and continuously monitor AI behaviors to mitigate risk and uphold ethical standards.