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Concentrix is a recognized leader in providing platforms, people and services to support
high-value interactions at every stage of the customer lifecycle.


Acquire. Support. Renew. From initial customer
acquisition through renewal... read more

All of our services are designed to help
strengthen and grow relationships throughout
the customer lifecycle.


From our highly skilled technical and customer support
teams, to our sales and marketing and social media teams –
Concentrix is here to help you build strong lasting
relationships with your customers... read more

Concentrix' invests heavily in proprietary technology designed to drive
efficiencies in data, commerce transaction, and workflow management.


In addition, we've developed a variety of leading-edge
technology platforms to meet the specific needs
of companies around the world.

Select a technology to learn more.

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How Do You Motivate Employees?

April 25, 2013

Something as little as asking ‘How are you today?’ can make a big difference. According to many business statistics, the more motivated the employees are the better results a company gets; and showing interest in them is one way of achieving this. In times gone by employees didn’t have the chance to meet their boss [...]

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  • Source Magazine
  • News Releases
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Learn to deliver on the many dimensions of customer service, as well as discover how to forge relationships through individualized service.
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Learn how social media is becoming a window on your customers’ world and how it has moved beyond recreation to become a force in sales.
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Manage the customer lifecycle in a wired world. Discover how we enable customers to get beyond the myths of direct mail and better results.
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A globalized economy means excellent support from surprising places and how to connect to locations around the world.
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Keeping your customers up-to-date with their service and contact renewals is key to retaining them and growing revenue.
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How customer support can put muscle behind your brand; high tech brand support through Shenzhen.
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Platform BPO; secure commerce solutions; customer lifecycle management.
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China — a rich source of talent and technology; European language support in Costa Rica; outsourcing buyer’s market.
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Beyond cutting costs — strategic outsourcing advantages; smartsourcing delivers big benefits to SMBs.
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Moving your call center, diversifying your service locations; onshore vs. offshore — how to decide.
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Concentrix EU Picks Up Professional Planning Forum Innovation Award

Recognition for Resource Management Team Belfast, United Kingdom – April 30th 2013 - Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a global business servic... read more

Concentrix EU Excels in ‘Excellence in Coaching Award’

The excellence in Coaching Award is aimed at those organisations that have successfully implemented a sustainable coaching climate via coach training, coach provision or evaluation.... read more

Concentrix Announces New Tokyo Site

New Koto Location Key to Japan Growth Rochester, New York – February 10, 2013 – Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a global business services comp... read more