Accelerate past legacy systems and processes
The future at your doorstep.
By bringing together proven solutions, frameworks, and essential processes to design, build, and run a successful intelligent automation program, we help clients tap into a future of robotic process automation, Generative AI, and virtual agents. Catalyst works with companies to evaluate their current intelligent automation initiative, create an ROI-driven intelligent automation strategy, and optimize their current bot performance and operations.
Tax Process Automation for Telecom Giant
A telecom’s tax reporting process required extensive manual processes. Concentrix Catalyst enabled tax process automation with Alteryx.
Energy Giant Improves Efficiency With Job Processing Automation
A number of inefficiencies, including lead time to job, the effort, and inaccurate information were holding back this energy company.
Alexa, Order My Favorite Meal
Learn how a popular US-based fast-casual food chain adopted a voice-enabled reorder experience for a more convenient CX.
Robotic Process Automation Drives Organizational Innovation
Robotic process automation is gaining in popularity because it is efficient and effective, inexpensive, quick to implement and unobtrusive.
Launch Your Conversational UI Framework with These Best Practices
Concentrix Catalyst’s Raja Roy outlines roadblocks to adopting a conversational UI framework and discusses strategies for overcoming them.
Automation and the Future of Work
Discover a way to future-proof your brand for a new generation of customers who expect nothing less than seamless CX.