Robust conversational care platform — Let customers ask any question, at any time, via touch tone, speech, or conversational interfaces.
Conversational AI — Create conversational speech-based assistants and chatbots to automate communication and create personalized customer experiences at scale.
Customer journey insights — Leverage the customer’s interaction history and profile to support continuity of their journey across communication channels and timeframes.
Powerful application development tools — Take advantage of your existing infrastructures, service-oriented architecture (SOA), and business logic to create dynamic, personalized applications.
Flexible delivery models — Choose from on-premises/customer premise equipment (CPE), on-demand/shared hosted, or dedicated hosting models, to accelerate time-to-market.