Concentrix is recognized by Forrester as a Strong Performer for its VOC solution.
2019 Gartner Market Guide for Voice of the Customer Applications
Concentrix is recognized by Gartner for its VOC solution.
Accelerating CX Through an Optimized Contact Center Outsourcing (CCO) Model
Read Everest Group’s Pinnacle Model™ Analysis 2019 excerpt, which assesses enterprises’ CX outsourcing strategies.
