Concentrix AND ServiceNow
Maximizing value from your platform investments
We’re laying the foundation for a better CX.
The ServiceNow platform provides smoother workflows for users across many different industries, leading to better employee and customer experiences. As a ServiceNow partner, Concentrix’s experts maximize value from clients’ platform and application investments, leveraging industry best practices and deep platform knowledge.
Capabilities involve the implementation and optimization of various ServiceNow application suites with a focus on service management, asset management, process efficiency, and workflow automation. Typical client outcomes include reduced operating costs, increased asset and resource utilization, improved compliance, and higher customer satisfaction.
Understand changes occurring in your contact center experience, and how to leverage real-time customer insights for real CX transformation.
There are many cloud model choices today and businesses should carefully consider the pros and cons of each before deciding on which to adopt.
Want to partner?
To learn more about our offerings as an Amazon Web Services partner, fill in the form to get in touch.