Elevating process capabilities to achieve world-class business outcomes

Celonis is the global leader in execution management. Celonis provides companies with a modern way to run their business processes entirely on data and intelligence. Celonis pioneered the process mining category 10 years ago when they first developed the ability to automatically X-ray processes and find inefficiencies.

The Concentrix Process Intelligence and Optimization solution, developed in partnership with Celonis, is a highly secure, hyperconnected, scalable, and robust cloud platform. It combines our domain expertise in front- and back- office with our Celonis capabilities to help businesses harness the power of process intelligence to result in meaningful actions and optimized outcomes.

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Process Optimization

Process Optimization with AI

Find out how to impact your overall customer experience as well as performance and efficiency with AI powered process optimization.

data and analytics services

Concentrix Analytics

Orchestrate your full analytics ecosystem with data and analytics services that support your full journey.


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Better Together: Concentrix and Webhelp are now one company — global CX leader, with an expanded breadth of digital capabilities, high-value services, and generative AI solutions.
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