Recognizing leading women in innovation, leadership and corporate strategy in the technology industry
Consulting Magazine today announced the winners of its inaugural Women Leaders in Technology Award. This prestigious honor recognizes women across the globe who make impactful contributions to their organizations each day through leadership, service, and innovation. Concentrix’ Kate Jones was recognized for excellence in the Client Service category.
Concentrix is proud of its commitment to diversity and in creating an environment where women leaders can be effective. Kate leads a team of customer experience consultants and analysts as part of Concentrix’ Customer Experience Technology and Insights (CXTI) business. A certified Six Sigma Black Belt and Forrester CX Pro, Kate mentors three women, is active in the Customer Experience Professionals Association, and delivers webinars and seminars to help others stay current on evolving market needs.
As a result of Kate’s analysis and recommendations, our clients have improved their digital customer experiences, achieving significant lifts in self-service channel performance while saving millions of dollars. To celebrate Kate’s win and her contributions to the industry, she will be profiled in the April issue of Consulting Magazine.