Unlocking the power of Agentforce isn’t as easy as flipping a switch—you have to be ready for it.

Agentic AI won’t magically plug into your ecosystem and solve all of the problems that have been put off for years. Organizations must have the necessary foundation to incorporate AI, including Agentforce, into their workflows. Those who do will unlock the power of AI’s potential and differentiate customer experiences with their brand.

Join Stephanie Kozak and Badrul Hassan—leaders in the Agentic Operating Model at Concentrix— to learn where organizations are getting it wrong and how to get it right. In this 45-minute session on Agentic Readiness, they will share why Concentrix’s approach to scaling human agents is crucial in this new era of technologies that behaves like humans.

With decades of mastery in customer experience and support, Concentrix brings time-tested insights to Agentic Readiness as one of the largest agentic operators and will show why the right foundation is vital to ensure that virtual agents are ready to complement your workforce.