Discover how the connected service era is changing the automotive industry.

This webinar dives into exclusive insights from the Concentrix Auto Connected Services Perceptions Study, revealing how Original Equipment Manufacturers (OEMs) can bridge the revenue gap to $568 billion by 2035.

Learn how our Connected Care Platform (CCP), powered by Salesforce Automotive Clou️d™ and integrated with Genesys Cloud, helps meet customer’s expectations and delivers seamless customer experiences, robust telephony support, and scalable innovation.

Watch this webinar to prepare yourself for the era of connected services and how your brand can lead the way.

In this session, we’ll explore:

• How OEMs can realistically close the connected service revenue gap using subscription and usage-based models without adding CX complexity.
• Clear, practical next steps for leaders ready to operationalize connected services not just talk about them.
• How Concentrix expertise and Genesys Cloud CX come together to design, launch, and run connected service journeys at scale.

Join us to explore the future of connected services and how your brand can lead the way.