Our team of engineers is nostalgic. They love the fact that the first word ever showed up on a computer, was the word.
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Hello? Hello world. So we decided to name our technology for having conversations between computers and humans. Hello ix. Hello. We’ve been doing AI since 1998.
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We’ve had an incredible amount of success, but we’re seeing our clients struggle so much and it’s unfair. So we think this is a time to bring out that technology
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to our clients and help them succeed just as we have done. When we think about the adoption of generative AI in the market, our customers are telling us
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that nine out 10 deployments are failing. 22% of our companies feel that generative AI has had a positive impact,
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and 87% feel challenged by security and governance concerns. Additionally, customers aren’t sure what the large number of companies out there talking about AI engine ai,
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which tool is best for the use cases that they’re trying to complete? The mission of ConX has always been customer experience
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helping our brands provide the best relationship to their customers. In that process of our mission, we found three major highlights
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that we help our customers with. One is getting their data and knowledge to a place of superiority. Number two is making it so our advisors
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who answer those conversations have the best tools available to give the best experience to those customers. And number three is to self-service
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customers when it makes sense to give them the information that they can right in their fingertips. Our tool set empowers businesses with a no code studio
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to build, deploy, and manage gen AI powered self-service tools. It allows for flexibility through unique LLM gateway connections, allowing
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for any language provider. Finally, we offer security capabilities to remove the memories of the conversations had between the computer and the user.
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IX is changing the game for our clients. We’ve taken all of the learnings of all the technologies we’ve put in place
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to make us the best customer experience company in the world, and we’ve taken those technologies and we’re making them available to you
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because we’ve already tested them across tens of thousands and sometimes hundreds of thousands of agents and users to make sure that what we bring
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to you actually works. We have success in deploying these technologies both internally and with clients, and we want you to have that same success.
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Why say hello to Concentrics? Because our AI products are built upon millions of interactions on a daily basis, crossing hundreds
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of thousands of our advisors at check and test that delivering unmatched experiences every single day. We know we had you at Hello.
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