VIDEOS
Patient CX
See how conversational experiences can help you reimagine healthcare CX and provide a faster, more personalized Patient CX service.
![[vc_row height="auto"][vc_column][vc_video link="https://vimeo.com/680517813"][us_separator size="custom" height="32px" show_line="1"][vc_column_text]Conversational experiences provide healthcare members with easy and personalized CX. See it in action now.[/vc_column_text][us_separator size="custom" height="32px" show_line="1"][us_sharing providers="facebook,twitter,linkedin" type="solid" gplus=""][/vc_column][/vc_row]](https://www.concentrix.com/wp-content/uploads/2022/03/thumb-patient-member-video-cx.jpg)
Member CX
Learn now Concentrix Member CX creates conversational experiences that provide healthcare members with an easy, personalized CX. See it in action now.
The State of VOC Management: Moving from Good to Great
From this webinar, learn trends gathered from our recent survey of over 100 VOC leaders. Get actionable ideas on where to improve your CX strategy this year!
Re-imagining Digital Experiences with Messaging & VOC
From this webinar, learn practical ideas to increase digital engagement and strengthen brand loyalty. Plus, watch a live demo to see how Messaging integrates with VOC to create measurable, conversational experiences.
Creating Empathy and Eliminating Frustration on the Path from Automation to Live Engagement
Watch On-Demand: Learn the best practices of moving consumers from an automated solution to live engagement.
Understanding the Rising Threat of Online Disinformation
Learn how the threat of online dis/misinformation starts with a risk to online safety, but can quickly escalate to social activism.
Loyalty Leaders: The Consumer Goods Industry
https://vimeo.com/668421846/8d8aa3b1ff Expand your direct-to-consumer reach with loyalty Salesforce and Concentrix Catalyst are joining forces for an exclusive video series on leading with loyalty. In episode
Stop Wasting Money on your Voice of the Customer Program
Listen to industry experts exploring ways to both capture better VoC data and deliver a stronger ROI. Understand why improvements in your VoC scores may not translate to better business results, and gain insights on how you can measure less and act more.
Loyalty Leaders: Travel, Hospitality, and Leisure
In episode two, we look at how the travel, hospitality, and leisure industry are implementing loyalty solutions to make travel easier.