VIDEOS
Concentrix and Amazon Connect Partnership
Concentrix and Amazon Connect are the perfect match to help you manage the thousands of details that go into running a successful CX operation.
Conversational AI: The Promise of Intelligent Customer Support
Listen to this DestinationCRM webinar where Leslie Walker talks about what to consider (and the pitfalls) when evaluating implementing AI.
ConcentrixCX: Don’t Just Measure Experiences, Transform Them
Award-winning ConcentrixCX helps you listen to customers, understand their journey, orchestrate moments, and transform experiences.
The New Digital Buying Experience
Learn what Concentrix and Sales Enablement PRO’s research reveals about the future of selling and the digital buying experience.
Disruption or innovation: Which digital front door strategy is right for your patients?
Learn how personalization helps place the patient at the heart of the healthcare experience.
Reimagine CX with Concentrix and Amazon Connect
DIscover Concentrix’s experience in deploying, managing, and optimizing Amazon Connect so you can reimagine CX and make every connection count.
VOC for Amazon Connect Demo
Check out this quick demo that shows the benefits and convenience of using Concentrix VOC for Amazon Connect.
Consumer-Centric Healthcare: Reimagining Care Delivery for the Connected Consumer
Join our expert panel of thought leaders from Adobe, Microsoft, and Concentrix Catalyst for a virtual event on consumer-centric healthcare.
Personalizing Client Experience with a Tight Budget
From this webinar, get an insider look at the blueprint executed by Fifth Third Bank to create differentiated client experiences and transform their CX strategy.