VIDEOS
The Business Process Automation Tool Every Company Needs
Concentrix Catalyst and airSlate partnered to demonstrate how the airSlate business process automation tool can prevent organizational bottlenecks.
ConcentrixCX Dashboard Builder: Create Your Own View of CX
Design your own customer experience reporting dashboards with ConcentrixCX Dashboard Builder tool.
5 CX Goals to Improve Business Outcomes in 2023
Watch this on-demand webinar for 5 key CX intelligence and action areas for executives to focus on in 2023.
Reimagining the Future of Customer Experience
Innovations powered by the metaverse, AI and web3 are paving the way for a pivotal, brand-defining era that will enable the future of customer experience.
Learning with Leaders: Automotive Cloud
Concentrix is the design and launch partner for Salesforce Automotive Cloud. See how we’re reimagining CX for the automotive industry.
The Untapped Value of Contact Center Intelligence – Your Key to Transforming CX
Understand changes occurring in your contact center experience, and how to leverage real-time customer insights for real CX transformation.
Born Digital: A Winning Customer Data Strategy
Find out best practices for developing a winning customer data strategy in this episode of Born Digital, featuring Adobe and CX thought leaders.
Loyalty Voices: Boost Customer Retention Metrics
Leverage customer and brand loyalty to collect customer feedback for higher customer retention metrics and a better brand experience.
Loyalty Leaders: Salesforce for Automotive
Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry.