VIDEOS
Concentrix PULSE: An Enterprise Intelligent CX Management Platform
Learn how Concentrix PULSE, a revolutionary global-integrated one-stop solution, puts a finger on the PULSE of your front-line operations.
VOC & Culture Change: Cracking the Code
Most employees think CX is about metric goals, scorecards and monthly incentives. Let’s change that.
At the Speed of You: Connected Cars, Connected Life
Our lives today are digitally connected. Your life moves fast, but it should move at the speed of you.
Workforce Management as a Service
Learn about the 7 disciplines of Workforce Management as a Service, and our sharp focus on client expectations.
ProMate: Innovation and Automation
Discover ProMate, an holistic solution to address challenges pertaining to User Decisioning, Incorrect Routing & Customer Escalations.
Cognitive Customer Engagement (CCE)
Cognitive Customer Engagement (CCE) is Concentrix’ way to express the art of transformation possibilities in customers’ process environments.
Workflow Management Platform
Learn more about the Concentrix Workflow Management Platform, a one-stop solution to address all workflow management related issues.