In this study, we uncover the role of metacognition and critical thinking in successful job performance of trust and safety experts. It paves a way to identify development opportunities, training needs, and how to establish coaching practices within the day-to-day operational environment.
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SERVICESAt Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance.
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Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future.
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