Fact Sheets

Get an introduction to Concentrix + Webhelp and how we design, build, and run game-changing customer journeys.

Seamlessly connect front and back-end for exceptional customer journeys. Explore CX Bridge: the game-changing solution for contact center success.

Ensure your remote work environment is stable, secure, and scalable with a work at home solution that will keep both customers and employees satisfied.

Explore our expert tips and strategies and discover effective ways to optimize member experience and drive customer satisfaction.

Concentrix Fast Start for Amazon Connect gets your contact center running on Amazon Connect quickly.

Optimize your bots to create personal, friendly customer experiences and drive better outcomes.

Learn how Concentrix’s customer experience research solution can help you better understand the customer lifecycle—driving your brand to CX growth.

Learn about Concentrix’s placement as a Strong Performer in The Forrester Wave TM : Customer Feedback Management, Q1 2023 report.

Ensure healthcare payment integrity and control costs with Concentrix Payment Integrity Analytics.

Improve operational efficiency and customer satisfaction with the intelligent automation technology of the Concentrix Email Bot.

Reimagine CX with our process intelligence and optimization solution—download our fact sheet to find out how to boost efficiency.

Orchestrate your full analytics ecosystem with data and analytics services that support your full journey.

Find out about ConcentrixCX and how its integration with Adobe provides actionable insights for better customer experiences.

Optimize your Salesforce environment and turn your service connections into personalized selling journeys.

Transform data from online conversations into actionable insights to power your brand strategy.