FACT SHEETS


ConcentrixCX for Adobe
Find out about ConcentrixCX and how its integration with Adobe provides actionable insights for better customer experiences.

Contact Center Optimization
Optimize your Salesforce environment and turn your service connections into personalized selling journeys.

Omnichannel Insights & Analytics
Transform data from online conversations into actionable insights to power your brand strategy.

Cloud Contact Center for Next-Gen CX
Fast-track to next-gen CX with confidence with our integrated cloud contact center solutions.

Concentrix Insights Platform
Break down data silos and accelerate insights to make better, real-time business decisions.

Optimize Your Loyalty Programs
Read about how we help brands develop best-in-class loyalty programs.

Analytics On Demand
Transform data and insights into impactful business outcomes with Analytics On Demand.

ConcentrixCX Dashboard Builder
Empower CX optimization with our dashboard builder by creating custom dashboards for real-time tracking of customer insights and feedback from ConcentrixCX.

ConcentrixCX Survey Builder
Building surveys just got easier. Get the all-in-one benefit of intuitive DIY customization + best practices + programming expertise from a team of CX experts.