FACT SHEETS


Healthcare CX
Learn how Concentrix can help you reimagine your patient and member experience.

Cloud Contact Center (powered by Amazon Connect)
Learn how moving your contact center to the cloud can put you on the fast track to a more resilient customer experience.

Contact Center
Learn how moving your contact center to the cloud can put you on the fast track to a more resilient customer experience.

Concentrix Asynchronous Messaging Fact Sheet
Learn more about the value Concentrix Asynchronous Messaging can bring to your business.

Culture of Belonging Survey
Accelerate meaningful and systemic cultural change with DEI insights.

ConcentrixCX VOC Essentials for Digital
Collect and act on digital feedback fast with our preconfigured solution.

ConcentrixCX VOC for Digital
Deliver better digital customer experiences with our new next-gen feedback solution.

ConcentrixCX Closed Loop
Learn out our Closed Loop intercepts unhappy customers inside the survey experience and helps you respond in the moment, creating brand advocates.

ConcentrixCX Media Center
Strengthen your emotional connections to customers with multimedia feedback.