CX Assessment

CX Assessment | Concentrix VOC Fact Sheet
CX Assessment
Even the best-performing VOC programs are in a constant state of evolution. Do you know the maturity level of your own programs? We’ve developed a quick 20-question survey to help companies evaluate CX and VOC initiatives. You’ll receive a custom report that identifies areas of opportunity and guidance for aligning your CX and VOC strategies to industry best practices. Best of all, it’s free! Let’s get started!