Driving Sustainable Manufacturing with ESG Intelligence

A leading European water pump manufacturer transformed its sustainability operations with AI-driven ESG data integration and analytics, achieving higher compliance efficiency and measurable environmental impact.

At a glance

Success Highlights

Challenge

The client, a global leader in water management systems, aimed to position its India operations as a benchmark in sustainable manufacturing. However, the journey to ESG maturity was hindered by three key challenges:

  • GRI Compliance: Difficulty implementing reporting disclosures in line with the Global Reporting Initiative (GRI) framework.
  • Emissions Reporting: Limited capability to accurately calculate and report Scope 1 and 2 emissions, and a phased approach required to expand toward Scope 3.
  • Smarter, Data-Driven Planning: The client needed advanced data integration and analytics to drive measurable environmental and social improvements.
Driving Sustainable Manufacturing with AI-Powered ESG Intelligence

Solution

Concentrix conducted a comprehensive maturity assessment to evaluate existing sustainability practices and compliance readiness. The project was then executed in three phases:

  • Emission Calculation: Deployed robust methodologies to ensure accurate emissions measurement and transparent reporting across operational scopes.
  • Data Integration: Built automated data flows to consolidate emissions data from multiple enterprise systems, reducing manual intervention and improving data traceability.
  • Social KPIs Integration: Captured key social performance indicators to reflect workforce, vendor, and community engagement.

Outcomes

Achieved full GRI compliance

~70% reduction in manual effort due to streamlined data management

Established a consistent foundation for sustainability reporting and continuous improvement

Impact

The engagement not only helped the client meet global ESG disclosure standards but also strengthened its position as a sustainability leader in the manufacturing sector.

By embedding data-driven intelligence into ESG operations, the organization now tracks, reports, and improves its sustainability performance with confidence and accuracy.

About CNX SustAIn

CNX SustAIn is Concentrix’s AI-powered ESG Intelligence Platform that enables organizations to capture, curate, and consume ESG data efficiently.
It integrates data engineering, analytics, and predictive AI to automate compliance, enhance transparency, and uncover insights that drive long-term sustainability value.

The platform is GRI-certified, supports BRSR, TCFD, and other global frameworks, and helps organizations move from compliance to competitive advantage.

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