A leading cloud SaaS provider needed to accelerate revenue across North America’s vast SMB segment – Limited coverage across a high-volume, low-touch “long tail”
The mandate: scale revenue, fast—without scaling cost or complexity but faced a structural challenge:
A Precision, Always-On Revenue Engine
Concentrix built a data-first, AI-powered sales ecosystem designed for speed, scale, and efficiency:
Advanced ICP filtering, persona mapping, and propensity modeling to prioritize high-value accounts
Always-on, multi-touch outreach across email, voice, and LinkedIn—triggered by real-time insights
Structured qualification (BANT), CRM rigor, and seamless handoffs to maximize conversion
Unified ecosystem spanning Salesforce, Salesloft, LinkedIn, and data intelligence platforms
High-performance SDR pod in India with deep cloud and AI expertise
Strengthened governance, re-skilled teams, and optimized performance—transforming execution stability
The result: a high-velocity, low-cost growth engine purpose-built for SMB scale.
$275M+ pipeline generated
154% revenue attainment | 121% opportunity attainment
3,600+ sales-ready leads delivered
82K+ accounts covered with strong conversion rates
3X ROI post two quarters of going live
Beyond the numbers:
From fragmented outreach to precision growth – delivered at scale, speed, and impact.
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