Reimagining Everything CX
Explore what CX maturity is and how your teams can work with CX operations to improve it. Discover how it allows you to run a better CX.
Explore the characteristics of brands that customers love and trust and how they achieve long-term success through building brand love.
Join healthcare leaders from Concentrix as we share insights on how FHIR can be leveraged to reimagine the consumer experience.
Find out how Concentrix + Webhelp is putting employee wellbeing center stage with our groundbreaking Wellbeing Index.
See how a crisis helpline embraced the flexibility and reliability of AnyPaaS to transition to a more reliable cloud-based solution.
Uncover the reasons why you should build brand love with your customers, and the areas to focus your efforts for the biggest impact.
Discover why it’s time for a change in payment integrity in healthcare—and how you can identify and stop more improper payments.
Get an introduction to Concentrix + Webhelp and how we design, build, and run game-changing customer journeys.
Learn how to supercharge customer experiences with AI modeling, balancing generative AI and traditional AI for optimal results and cost efficiency.
Discover how an innovative exchange platform delivered 24/7 global support while managing a crypto surge from 50 to 2000 advisors in just 8 weeks.
Learn how agile implementation and a flexible, responsive delivery model enabled one of our fintech clients to scale without on-premise investments.
Learn how Transurban achieved PCI compliance with an expedited cloud transformation to an Amazon Web Services (AWS) Connect contact center.
Learn how a technology leader realized a significant and lasting sales transformation by rebuilding its sales model, improving processes and enablement tools.
Discover the key facets that define brand love and uncover insights into what fosters or hinders customer-brand relationships.