Financial Services
Financial services consulting for business innovation
The financial services industry is experiencing unprecedented disruption. Customers, regulators, and competitors are driving business transformation. Market change and cyber threats are constant. Unlock financial services innovation with personalized, digitally enabled solutions that prioritize reliability, trust, and efficiency to lead the way in this dynamic landscape.
What we do
World-Class Omnichannel Technology
Apply human-centered design, analytics, automation, and the best of our digital engineering and omnichannel support services to turn journeys into effortless, personalized banking experience that reflect your brand, increase efficiency, and grow revenue and loyalty.
AI-Powered Insights
Accelerate insights and data-driven outcomes with modernized data architecture, visualization, self-service analytics, data science methods, and generative AI. Our financial services consulting solutions help you to problem-solve, strategize, manage, and optimize your business.
Enterprise Innovation
Leverage intelligent automation with cloud technology and API management for smoother operations. We simplify your infrastructure through cloud migrations, app modernization, and system integration.
Self-Service Solutions
Enable customers to connect with you for anytime access to your products, advice, and services—delivering personalized, convenient, and secure self-service financial services powered by conversational and generative AI solutions.
Voice of the Customer
Collect and analyze customer feedback—across surveys, online reviews, omnichannel interactions, and social posts—to spot trends, identify areas of opportunity, and gain actionable insights.
Financial Crime and Compliance Solutions
Stay ahead of financial crime with our tailored solutions, including KYC/KYB, anti-money laundering, and fraud management. Safeguard your business with our blend of innovative technology and expert analysis, minimizing risk and protecting revenues.
Platform Integrity & User Safety
Enhance the user experience across platforms with structured content, genuine profiles, and authentic reviews. Our services ensure that all ads are moderated to adhere to your guidelines, increasing user engagement with improved ad quality.
Ready to transform your outcomes?
Stay competitive, innovate faster, and deliver transformative outcomes with our financial services consulting solutions.
Let’s Connect
Click here if you’re looking for a Concentrix career opportunity."*" indicates required fields