Banking & Financial Services

Infusing innovation into industry solutions.

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Overview

Whether your institution operates in a mature market or an emerging one, you have to constantly find new approaches to maximize profitability and returns. One of the main challenges you face is to reduce operational complexity and gain deeper customer insights to grow revenue. A strong commitment to innovation is also essential to identify new opportunities for growth and maintain cost leadership.

Approach
Impact
Services
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Approach

We offer you a comprehensive set of financial services that covers the entire range of your financial institution's value chain. This includes front, mid and back office processing services for retail and commercial banks as well as financial market entities. With more than 7,000 agents providing services for global clients in 25 countries and in more than 40 languages, our main focus is to accelerate your revenues and improve your customer experience.

Our key strength is the ability to bring our people and technology solutions together to provide you the best combination of operational excellence and flexibility.

Impact

We combine the traditions of your organization’s core with an industry leading combination: our EPIC Continuous Innovation Framework and the Financial Services Automation Asset (FSAA) to drive efficiency and enable you to maximize your cost and process optimization initiatives.

Our focus is to improve your customer acquisition through process management, campaign analytics and technology-driven efficiency while increasing your back office collections. Additionally, we save you cost and protect you from risk in retail payment frauds by deploying investigative assessment tools and analytics as part of our Risk Management strategy.

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