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Concentrix Positioned Highest in “Ability to Execute” in the Gartner Magic Quadrant for Customer Management Contact Center BPO, Worldwide
The world is changing rapidly and dramatically. Are you ready? Do you know what separates leaders in execution?
Can you envision the future based on extensive data, research and analysis, and know what services and capabilities you and your enterprise need to remain relevant to your prospects and customers?
The Gartner Magic Quadrant for Customer Management Contact Center BPO, Worldwide assessed 21 service providers offering comprehensive customer management contact center and BPO services. The 2017 Magic Quadrant for Customer Management Contact Center BPO is available for complimentary download for a limited time.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Concentrix.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.